Unit 6 : introduction

At the end of this unit, you will be able to understand and give information about

-       Interacting in a shop

-       Different kinds of shops

-       Complaints about a purchase

-       Your shopping experience and behaviour

-       Ads and marketing techniques in shops

You will also be able to …

-       Identify the tone of written comments

-       Make logical guesses

-       Understand the speaker’s intention

-       Ask polite questions

-       Be assertive

-       Use polite phrases in formal emails and letters

Language you will practise:

Vocabulary:

·     Money, buying, selling

·     Things and people in a shop

Grammar:

·     Possibility and impossibility: modal auxiliaries

·     Indirect questions